FAQs

FAQs

Frequently Asked Questions

Below you will find a list of our most frequently asked questions. If you require information which is not given here, please do not hesitate to contact us.

At present we only have the Bu Mubarak but we will be expanding our fleet soon.

Yes. Our crew are fully licensed and come from a Hospitality background with many years’ experience.

Female crew is available upon request and we have four full time male crew members including our Captain.

We are berthed under Pier 7 opposite Dubai Marina Mall, berth number L-14

You can either park in Marina Mall or there is valet parking available at a cost of AED 100 per day.

Sun loungers, full music system with speakers inside and outside, BBQ, two cabins (one queen and one twin), jacuzzi, ample space on the fly bridge and stern for entertaining

We offer water and ice within the cost of the charter as well as towels for swimming. Juices and soft drinks can be arranged at a small additional cost. We can also arrange for full catering if required.

FAQs

Regular Questions

We do not have a jet ski on board our charter however we can easily arrange to have jet ski’s hired and delivered to the boat at an extra cost

Swimming can be arranged at certain locations along the charter route. The most popular stop off area for swimming is JBR
 
You are welcome to come on board half an hour prior to the start time to do personal set up. Please let us know during the booking process what kind of set up you would like to do

All guests must bring a valid ID (Emirates ID or passport). The Captain reserves the right to stop anyone from coming on board who does not have a valid ID with them.

Payment can be made via bank transfer (our account is with ENBD), by cheque or in cash. Please note that your deposit must be paid on the day of the booking in order to secure your charter.

We require a 50% deposit of the cost of the charter at the time of confirmation in order to secure the booking. Should you cancel within 14 days of the charter date we will refund you 50% of the deposit. Cancellation within seven days of the charter date offers no refund. In case of adverse weather conditions, we will be happy to reschedule the date of your charter.

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